WebHosting Frustration At It's Peak

[zibblu]

One of my main webhosts (I had about 13 sites on it) AN Hosting has been down since noon yesterday (still down) ... today I bought service on a new webhost (Host Rocket) and moved 5 of my sites over to it (along with a new domain I bought) ... And about an hour ago that went down too! I've never really experienced serious web hosting problems before so this is just ... really driving me crazy. Any advice? What can I do to ensure better uptime? This is killing my income.

[damien_ls]

How much are you paying... perhaps you're aiming at low-quality providers who aren't charging enough to be able to provide a decent level of service?

[zibblu]

I have been using the shared packages - BUT - the providers that have gone down have said that their entire networks have gone down (including those who purchased the dedicated packages...)

Anyway - they're both back up today... Overall I've experienced good uptime - It's just been a bit of a nightmare the past couple of days.

[gate2vn]

if the whole network was down, there is not many things they can do. However, I doubt if it's down for a day. There must be something wrong

[iHubNet-Matt]

and don't forget the main rule, before selecting a host, research as much as you can about them. Go through th reviews, uptime statistics, level of technical support etc.
Unexpected things happen with any hosts and we cannot blame them for that, but the thing is proper communication and how they update the details with their customers.

[bobchrist]

Do you have contacted their support department?

[iHubNet-Matt]

Did you get an explanation from them on what happened?
Hope things are back now.

[ToddW]

The only way to really know what's going on and why your site(s) are down is to run your own server and that cost $ and time ServerBeach.com and ThePLanet.com offer reasonable servers at a good price if you are interested in getting into that.

Once you get more sites I suggest it anyway

[damien_ls]

ServerBeach and TP are both known for offering low quality dedicated servers... why particularly those rather than one of the higher quality providers?

If you're getting a dedicated server then the most cost-effective way is to buy/lease-to-own and colocate it. That way you pay far less and know (at least in terms of hardware) exactly what you're getting.

However, I'm not sure I'd recommend a dedicated server as the best option for most people - even when you have a few sites it isn't necessary for most people.

If you can't cope with moving from shared provider to shared provider who isn't offering the quality you want - pay more and go with a decent shared provider, or get a decent VPS...

In many respects the VPS provider can't cause you problems to the same extent as a shared provider - particularly if it's self-managed, as you pretty much rely on them for network/hardware in almost the same way as you would for a typical rented dedicated server (but without the huge cost).

A VPS is much easier to upgrade too

[gate2vn]

Originally Posted by damien_ls

ServerBeach and TP are both known for offering low quality dedicated servers... why particularly those rather than one of the higher quality providers?

Are you using their services? Meanwhile I know some people complain about support in TP, I doubt both of them a low-quality service providers. Can you prove that?

Originally Posted by damien_ls

If you're getting a dedicated server then the most cost-effective way is to buy/lease-to-own and colocate it. That way you pay far less and know (at least in terms of hardware) exactly what you're getting.

Not always! Colo is saving money, ONLY when you have an enough number, and you require big servers. Colo some small servers will cost much more renting servers

[MrCat]

That is why you always should prioritize quality, credibility and reliability when choosing a hosting provider. One that has excellent customer support to attend to your every need