Changing hosts - issues?

[GCZ]

I have just switched hosting services, but I find that I cannot access the admin site to edit and link files a little too often, and for too long, . So, I am thinking of changing hosts.

Is there any way of transferring all the work I put into building the site to another host or would I have to start from scratch?

(It is access to the admin side of the site that I am worried about, even when I could not access admin, I could still visit the site)

I don't really understand all of this too well, so maybe I don't even need to change hosts to resolve the issue.

Is anyone able to advise me on this?

Please note I am not very computer savvy.

Thanks in advance

[garysims]

You mention that you just switch hosting service. When you switched how did you copy/move you site or did you start from scratch again when you moved?

Are we talking about a blog or a website. Are you using a CMS like Xoops or Joomla etc or are you building with just simple HTML.

In essence you need to copy everything from the old server via FTP and then upload it to the new server also with FTP.

Gary

[GCZ]

Originally Posted by garysims

You mention that you just switch hosting service. When you switched how did you copy/move you site or did you start from scratch again when you moved?

There was a slight communication problem and my plan expired, so I had to start from scratch again.

Are we talking about a blog or a website.

We are talking about a website. It is fairly straight forward, mostly text files to share with friends with a common interest. The worst part is hyper linking all the files.

Are you using a CMS like Xoops or Joomla etc or are you building with just simple HTML.

This is where my ignorance kicks in big time. html was the only thing I understood there.

I was using the hosts web builder, which had a WYSIWYG editor, which could toggle to html. I don't really know html so I avoid that where possible.

I loaded a template, made some tables for the various themes and then hyperlinked to the files I uploaded.

In essence you need to copy everything from the old server via FTP and then upload it to the new server also with FTP.

I really don't know how to do that - unless you mean the files I uploaded - but I may not need to do that anyway.

I only just learned how to upload files from my computer to the website with an ftp manager - previous host did not support ftp transfer, which was a major reason I changed, but they did have a really neat, clean way of hyperlinking to my uploaded files - just clicked the hyperlink button and it asked me if I wanted to link to another web page or a file in my directory - I clicked file, selected the file and clicked OK. I miss that. New host I had to put in the path for every file (as far as I could work out), and there is a lot of them.

If I had a new host, I could probably get a new template, cut and paste tables and text, ftp files there - but I guess I am going to have to do all that linking again? This is the really time consuming part.

Any ideas?

[garysims]

Hi,

OK, I think I am understanding the situation... Could post the URL to your site or if your prefer please PM it to me. Depending on what I see I can probably help you move site, I will handle all the upload/download stuff as it will only take 5 minutes.

Let me see the URL and I will let you know.

Gary

[ToddW]

If you are just using HTML then you can download your entire site and re-upload to your new host.

You can technicaly do that for any type of file, and if you have a database back it up then import it.

[gate2vn]

if you need to move the whole account, you can do it once, if you have some kinds of control panel like cPanel or DirectAdmin. Just backup, then restore in new host. Dont need to do manually.

However, you mentioned that you have just switched to new host. Have you contacted your current provider to check why it's taking so long to access your site?

[podcast]

Originally Posted by gate2vn

However, you mentioned that you have just switched to new host. Have you contacted your current provider to check why it's taking so long to access your site?

That's the first thing I'd do, you've just mived why don't you ask for the service you've paid?

[GCZ]

Originally Posted by gate2vn

if you need to move the whole account, you can do it once, if you have some kinds of control panel like cPanel or DirectAdmin. Just backup, then restore in new host. Dont need to do manually.

Thanks. That seems like such a simple solution, but I wasn't sure if I could do that on a new host. Good to know, thanks!


As you can probably tell I am pretty new at all this. I have emailed the support team and let them know that I am not impressed with the downtime.

I know that things happen sometimes, so I am willing to give them a go.

As for demanding the service I paid for:

What do I do?

Ask why it is down? I don't expect an honest answer, and even if they gave one I would likely not understand it.

Tell them I'm not happy? Well, I have done that.

If the service continues to be bad - move? I am exploring that option now, so if does becomes an issue I can do it quickly.

Is there something else I should do?

(BTW sometimes I come across a little sarcastic, I am really sorry if that is the case. There is no such intent. I really appreciate the time all of you have taken to respond, and the helpful advice I have received. Even the advice I don't use is still helpful knowledge. Big THANKS to you all.)

[DickC]

if you are using you may create a full backup and then your new host will just
restore backup or you may even do this by yourself

[fermiop]

Originally Posted by DickC

if you are using you may create a full backup and then your new host will just
restore backup or you may even do this by yourself

How can he do it by himself?

[alemcherry]

If you are having a cpanel host and moving to another cpanel host, the new host might transfer the site automatically. It is just few clicks from the hosts control panel.