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We had this Tommy guy or someone who sounded awfully like him come into our forums a few months ago.
After some posters started asking some hard questions, the guy left and doubt he will come back.
Anyway, basically the problem with greenzap is that you can't actually use the money to buy anything useful. So you pay $100 and that money is gone since no serious merchant will accept webcash.
As a comparison Ikobo has horrible customer service but the service actually works most of the time.
Now these Greenzap guys actually have floated their stock in pink sheets and are trying to get in the money 2nd time from people.. sigh.
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