Does using PayPal give a professional opinion of your business?

DarrenC · 04-18-2006, 08:29 AM

As the question in the title - what do you think?

yfs1 · 04-18-2006, 08:47 AM

Personally I think offering ONLY Paypal does not if you are selling tangible items (If you are selling webmaster services, etc it would not reflect badly). If you sell internationally, you will be cutting your revenue big time as Paypal is still not the preffered method of payment.

I offer Credit Card (WorldPay), Paypal, and Cheque

Last Month I did:

89% Credit Card
9% Paypal
2% Cheque

I had one month last summer when my ability to process Credit Cards went down for a whole month (before Worldpay) and Paypal or Cheque were the only options and sales dropped 75%...Meaning only around 15% of people used their Credit Card with Paypal when the other option didn't exist.

On the flip side their is around 5% that only use Paypal so you wouldn't be smart not to offer the option, just if you are doing over $1,000 a month you should really add a card processor.

simplelance.com · 04-26-2006, 04:35 PM

I agree paypal has its place mainly for internet services websites i would alway pick 3 payment providers 1 US (paypal) 1 EU (moneybookers) and worldpay for international buyers

yfs1 · 04-27-2006, 04:57 AM

Quote:

Originally Posted by simplelance.com

I agree paypal has its place mainly for internet services websites i would alway pick 3 payment providers 1 US (paypal) 1 EU (moneybookers) and worldpay for international buyers

Why moneybookers over Worldpay for EU customers?

MadKad · 04-27-2006, 05:01 AM

I would say that paypal does look a little un pro like, and because of that reasonwe have started now taking card payments

**T0d** · 04-27-2006, 05:37 AM

I think it did 3 years ago but today, I think it's widely accepted.

You don't need a paypal account to pay now you can pay with a CC and not even signup.

If I was going to have a store and it was going to be my MAIN business I would get a merchant account to accept all types of CCs but I would also use paypal.

Lets put it this way, if it's between running a store with paypal or no store at all.... run it with paypal!!!

simplelance.com · 04-27-2006, 07:12 AM

Quote:

Why moneybookers over Worldpay for EU customers?

Moneybookers is done better for us over the years than anyone else

etech-peter · 04-27-2006, 07:14 AM

I don't think using Paypal give a professional opinion of your business. It's just that Paypal is widely used as a payment gateway so it's better to have it rather than not.

John Scott · 04-27-2006, 09:37 AM

I actually prefer to shop with PayPal. I'd rather not give my credit card details to the merchant.

Ohiosweetheart · 04-27-2006, 12:11 PM

Quote:

Originally Posted by JohnScott

I actually prefer to shop with PayPal. I'd rather not give my credit card details to the merchant.

same here

Bluecircle · 05-07-2006, 01:16 PM

Quote:

Originally Posted by JohnScott

I actually prefer to shop with PayPal. I'd rather not give my credit card details to the merchant.

Yeah, and sometimes I don't feel like walking up the stairs to go get my credit card.

I only use paypal on my website. I also have a the paypal verification seal that you can click to see that I'm a verified business member.

MadKad · 04-27-2006, 09:43 AM

John you will find now it is easyer to get you cash back when using a cradit card than it is with paypal

DarkNinja · 05-03-2006, 09:03 AM

I think using only paypal looks a lot less professional and actually makes me a bit skeptical when making a purchase, but offering it in addition to a regular credit card is a good thing.

reteep · 05-03-2006, 10:01 AM

A while ago I wrote a Payment Gateway with several Paymethods attached. Most companies who bought it didn't want to have Paypal for the following reason:

Good CreditCard Transaction Firms like Worldpay are cooperating with Visa and Mastercard, it's called "Verified by Visa" and "Mastercard Secure". Those two features protect the merchanent from fraud. It's validation is more secure than standard gateways and IF the deal bursts with Verified by Visa or Matercard Secure enabled the creditcard company refunds all the money to the merchanent.

For example a big music merchanent sells all over Europe and got like 10 fraud attacks per week. Those people order mostly for 5000-10000 EUR. Paypal doesn't refund anything of this amount, if you're getting cheated via paypal your money is - in most cases - lost, a big minus for the merchanent.

yfs1 · 05-03-2006, 10:04 AM

Quote:

Originally Posted by reteep

For example a big music merchanent sells all over Europe and got like 10 fraud attacks per week. Those people order mostly for 5000-10000 EUR. .

I think that is an exception to the rule though. Most sites that sell physical product wouldn't have such a high price per order. I average around $30 per order so the risk is much lower.

I think if my average order size was $10,000 I would be verifying EVERY order.

reteep · 05-03-2006, 10:08 AM

Quote:

Originally Posted by yfs1

I think that is an exception to the rule though. Most sites that sell physical product wouldn't have such a high price per order. I average around $30 per order so the risk is much lower.

I think if my average order size was $10,000 I would be verifying EVERY order.

I also did the webshop for that music dealer, prices range from 50 EUR to 20.000 EUR (novice to professional audio equipment). To verify the person you would have to get his Passport ID and a Screenshot of his CreditCard.. that costs time and bothers a sincere customer.

The #1 Solution is definitely Verified by Visa or MasterCard Secure.

But I agree, for prices < 500 PayPal is nice and easy.

yfs1 · 05-03-2006, 10:14 AM

Quote:

Originally Posted by reteep

I also did the webshop for that music dealer, prices range from 50 EUR to 20.000 EUR (novice to professional audio equipment). To verify the person you would have to get his Passport ID and a Screenshot of his CreditCard.. that costs time and bothers a sincere customer.

The #1 Solution is definitely Verified by Visa or MasterCard Secure.

But I agree, for prices < 500 PayPal is nice and easy.

I agree on the $50 being a nuisance but I would think someone placing an order for $20,000 online using Paypal would understand the need for verification.

The best solution is to offer the Verified by Visa or MasterCard Secure without additional verification but ask for verification for Paypal Orders over $200.

I just think if you have that wide of a range, not having Paypal at all is a mistake and will cost you more in the end then any fraud would.

ablaye · 05-04-2006, 02:51 PM

I have used paypal and authorize.net payment gateways.

Using paypal is NOT un-professional. Most online businesses are now accepting paypal payments, even Dell!

kickstart2 · 06-13-2006, 01:53 AM

I think it's too broad a subject to discuss and receive helpful information.

This is because there a a whole bunch of different businesses.

For example, some of us do not like Paypal and prefer other various methods of payments, and most of the time they deal in thousands per order, so that's understandable.

Others however, sell products at around $30 per order, and since their customers are most probably the average person, then they wouldn't really care about how they pay, as long as it is secure, which paypal is (i hope).

noob_0001 · 06-19-2006, 02:13 PM

If you are using only paypal, I would say it looks very unprofessional and not trustworthy. If you want to add it as an option to complement other pay methods that is OK. I never trust hosting companies that only offer you the option to pay by paypal. Always skip them and find someone else.

Paypal was developed so people who are not in business can get rid of junk on Ebay and receive payments. Would expect more of a real business.

Jusat my 2 cents.